Free Standard Delivery on orders over £60.00
The Wall Lighting Company Limited is committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998). We collect information about you for two reasons: firstly, to process your order and secondly, to provide you with the best service possible. We will not email you in the future unless you have given us your consent. We will give you the chance to refuse any marketing email from us in the future.
The Wall Lighting Company Limited Hazelden Farmhouse Marden Road Cranbrook Kent TN17 2LP
Executive Director: Hilary Grime
The type of information we will collect about you when you place an order or register on our web site includes:
This information is stored on our internal systems and our website simply verifies you as a customer of The Wall Lighting Company. We will never collect sensitive information about you without your explicit consent. The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies, we will delete or correct it promptly. The personal information that we hold will be held securely in accordance with our internal security policy and the law. We will not transfer or sell your information. We may use technology to track the patterns of behaviour of visitors to our site. If you have any questions/comments about privacy, you should email us at firstname.lastname@example.org.
We use the information you provide for the following purposes:
We process personal information collected via The Wall Lighting Company for the purpose of:
When you place an order we need to know your name, email address, delivery address and payment information, depending on the payment method that you choose to use. This allows us to process and fulfil your order and to notify you of the status of your request. We may also ask for your telephone number, which enables us to contact you urgently if there is a problem with your order.
Your e-mail address will be used for our own marketing purposes until you unsubscribe. It is possible to unsubscribe at any time. If you do not wish to receive information about our products or services you can unsubscribe by clicking the unsubscribe link, which exists at the top of all marketing emails sent by The Wall Lighting Company, or by managing your subscription status in your account pages on The Wall Lighting Company website.
We have designed our site to protect the information we collect online from unauthorised access. We safeguard your private information by implementing the appropriate physical, electronic and managerial procedure necessary to protect your privacy. To further protect your security, we also take the reasonable steps to verify your identity before granting access to your personal profile or making data changes. We are committed to protecting your privacy and have security measures in place to prevent unauthorised access to and disclosure of your personal information.
The Wall Lighting Company does not sell, trade or rent your personal information to others. To better tailor our services to our customers' needs, we use non-identifying and aggregate information to help us make decisions on how to improve The Wall Lighting Company. We also share this generic information with our advertisers and other interested, reputable parties with whom we have established a formal business relationship. For example, we may tell advertisers which areas of the site have received the most customer traffic overall, or more specifically, how many customer types have visited certain pages. However, we do not disclose the identifying information of individual customers with advertisers. We also do not use or share the personally identifiable information submitted to us by any other means without providing our customers the choice to opt-out or otherwise bar such unrelated uses.
The Wall Lighting Company may from time to time share your details with third party analytical resources for the purposes of better understanding customer behaviour and performance, website performance, improved ad relevance and any other analytical process to give The Wall Lighting Company a better understanding of how to develop its offering to its customers. These third parties will be employed solely for the purpose of the aforementioned analytical purposes, and as such The Wall Lighting Company will ensure that the third party is contractually obliged to use the data only for the analytical purposes set out in the agreement between The Wall Lighting Company and the third party, and The Wall Lighting Company will also ensure that the third party is contractually required to maintain a level of security around the shared data, at least as safe as The Wall Lighting Company itself employs. Failure on the part of the third party to meet its contractual obligations will result in The Wall Lighting Company recovering the data, and taking all reasonable actions to ensure the third party no longer has access to the shared data. Any third party cookies used on The Wall Lighting Company will adhere to the same standards as first party cookies and not collect any personally identifiable information.
Social media plug-ins for Facebook and Twitter obtain data for tracking purposes.
The above privacy statement may not be applicable in all countries of The Wall Lighting Company’s visitors or registered community users, as security policies may vary according to the individual internet laws in each host country.
We will not pass your information to any third parties. You can also email us to request to stop receiving any information about us and our services. If you have any queries about our Privacy Statement you should contact us by email at email@example.com.
T: 01580 712805
M: 07980 916384
© 2017 The Wall Lighting Company Ltd.